Refund policy

Congratulations. You have purchased one of a handful of selected, unique items. Our items are often one-of-a-kind pieces so replacing for exactly the same item may not be possible. Please contact us as soon as you find fault with your garment so we can make appropriate arrangements for return.

To this end, and for the sake of all the shoppers eager to find their dream item, we encourage you to please ensure you are 100% satisfied before completing your purchase.

We honour our stock and take every precaution to provide you with a perfectly manufactured item. Detailed descriptions of the expected fit, materials and sizes are explained for every piece.

Please note, in order to qualify for a full credit (cash refunds are not available), the following must be adhered to:

1. Try on your selected garment to ensure comfort and fit as soon as you have received it.
2. Inspect your handmade item for satisfaction.
3. No credit on Earrings, Swimwear, Healing products or Marked-down items.
4. Returns will only be accepted if we are advised within 3 days of purchase.
5. Original price tag must accompany the invoice and correctly wrapped article.
6. Handwash your imported garment with a bleach free washing powder to ensure longevity of fabrics.
7. Avoid softeners. They often contain animal fats which trap stains between fibres.
8. Natural cottons may shrink up to 2cm but tend to reshape with wear.
9. Many of our items are hand dyed. Please hand wash separately for the first few washes.
10. All textiles prefer drying away from direct sunlight as well as turning the garment inside out.
11. NamasAham cannot be held responsible for garment damage due to incorrect washing methods.
12. Consider a Gift Voucher when selecting a gift.

Thank you.